Terms and Conditions

Product Selection & Availability

Our selection includes sewing supplies, embroidery kits, fabric materials, thread organizers, and a variety of creative accessories.

We make reasonable efforts to provide accurate product descriptions, photographs, pricing, specifications, and availability information.

Product details may differ depending on the selected variation, design, or available inventory. Customers should review the individual product listing to confirm the included components and other relevant information.

Minor variations in material appearance, color, texture, or finish may occur due to lighting, screen settings, manufacturing batches, or differences in natural-looking materials.

Product availability may change before an order is accepted. Where an item becomes unavailable, we may contact the customer about the situation and available options.

Orders & Payment

By placing an order, you agree to provide accurate and complete checkout information and to use a payment method that you are authorized to access.

Orders depend on successful payment authorization, applicable verification requirements, and product availability.

If payment cannot be authorized, the order may not be completed. In some circumstances, the customer may need to confirm billing details or choose another available payment option.

We may contact customers where reasonably necessary to address genuine pricing errors, stock problems, suspected fraudulent transactions, or other issues affecting fulfillment.

An order confirmation acknowledges the details of a submitted purchase but does not remove any applicable verification or fulfillment requirements.

Pricing & Additional Charges

Product prices are presented in the currency displayed on the website at the relevant stage of shopping or checkout.

Before confirming a purchase, customers can review relevant price information, including applicable discounts, shipping charges, taxes, and the total amount payable.

• The price of each selected product and quantity.
• Any eligible discounts or promotional adjustments.
• Applicable shipping or delivery-related charges.
• Applicable taxes and the final order total.

Additional charges that depend on destination, payment arrangements, or applicable legal requirements may be reflected during checkout where relevant.

Please review the total carefully before submitting payment. If you notice a pricing concern, contact us before completing the transaction.

Preparation & Shipment

Orders are normally prepared within 2–4 business days after payment confirmation. During busy periods, preparation may extend to 5 business days.

For supported destinations in the United States, standard shipping is generally estimated at 10–15 business days after dispatch.

Under normal circumstances, combined preparation and shipping may take approximately 12–19 business days. These estimates exclude unusual delays and are not guaranteed arrival dates.

Actual delivery times may vary because of carrier arrangements, destination conditions, customs processing, weather, operational disruptions, or other factors outside normal transit expectations.

Where tracking is available, shipment information is generally provided after dispatch. Some orders may be shipped in multiple packages depending on fulfillment arrangements.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact customer support promptly and provide your order number.

Requests may be accommodated before fulfillment begins, depending on the circumstances and the current order status.

Once processing, packaging, or shipping has advanced, changes or cancellation may no longer be possible.

If the order has already been dispatched, the applicable return process may be relevant once the item has been delivered, subject to our store policies and any mandatory consumer rights.

Returns & Refunds

Eligible products may be requested for return within 30 calendar days after confirmed delivery, subject to the conditions described in our Return & Refund Policy.

For change-of-mind returns, products should generally be unused, complete, and suitable for resale, subject to applicable law.

Customers should contact our support team before shipping merchandise back and follow the relevant return instructions.

Once an eligible returned item has been received and inspected, approved refunds are generally processed within 5–10 business days, subject to any mandatory legal deadlines.

Refunds are normally issued to the original payment method, although the customer's bank or payment provider may require additional time to display the transaction.

Incorrect or Damaged Products

If you receive an item that is defective, damaged, incomplete, or incorrect, please contact us and provide the relevant order information.

Where appropriate, include clear photographs showing the product issue, missing components, or packaging condition.

We will review the circumstances and offer an appropriate resolution consistent with applicable consumer law.

Depending on the issue, available remedies may include a replacement, refund, or another appropriate solution. Any mandatory rights concerning defective or misdescribed goods remain unaffected by these terms.

Promotions & Website Errors

From time to time, Talunovi™ may display promotional offers, special pricing, discounts, or other shopping incentives.

Promotional offers may be subject to eligibility requirements, product exclusions, availability, usage restrictions, or stated expiration dates.

We make reasonable efforts to maintain accurate product, price, inventory, and website information.

Where genuine errors occur, we may correct the affected information and contact customers where necessary. Appropriate refunds or other remedies will be provided when required by applicable law.

Promotional terms do not override mandatory consumer protections or rights that cannot lawfully be excluded.

Your Consumer Rights

Nothing in these Terms and Conditions is intended to exclude, restrict, or limit rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

If a provision of these terms conflicts with a mandatory legal requirement, the relevant mandatory requirement will take precedence to the extent of the conflict.

Customers may contact us if they have questions regarding an order, the interpretation of these purchasing terms, or the applicable store policies.