Privacy Policy

When you browse our online store, place an order, create an account where supported, or contact customer service, we may collect information necessary to provide the relevant shopping and support services.

• Your name, email address, and telephone number.
• Billing information and delivery addresses.
• Purchase history, order details, and transaction records.
• Customer support requests and communications.
• Account information, where applicable.
• Product selections, preferences, and related interactions.

Certain technical information may also be collected automatically when you interact with our website. This can include IP addresses, browser and device information, operating system details, referring pages, activity data, and cookie-related identifiers.

Information may come directly from you, from your use of the website, or from service providers involved in completing a transaction or providing store features.

Personal information may be processed to operate our online store, administer purchases, respond to customers, and maintain the reliability of our services.

• Process, fulfill, and deliver customer purchases.
• Provide confirmations, shipping updates, and order assistance.
• Evaluate return, refund, cancellation, and dispute requests.
• Maintain website operation and technical functionality.
• Analyze and improve shopping experiences.
• Detect suspected fraud, unauthorized activity, and security threats.
• Comply with accounting, regulatory, and legal obligations.
• Send promotional communications where permitted and subject to applicable preferences.

Depending on applicable privacy law, these activities may rely on different legal grounds, including providing a requested service, meeting legal obligations, legitimate business interests, or consent where required.

Marketing communications are separate from essential messages about orders and transactions. Where applicable, you can unsubscribe from marketing messages using the instructions included in those communications.

Payment-related information may be processed by third-party payment service providers available through our checkout system.

Complete payment-card details are generally processed within the relevant payment systems rather than directly stored by our store. We may receive information such as payment confirmation, transaction status, payment method category, and other records needed to administer purchases, refunds, or disputes.

Payment providers may process certain information for authentication, fraud prevention, transaction approval, compliance, and their own applicable service obligations.

Our website may use cookies and similar technologies to support essential functionality, remember preferences, analyze website activity, maintain security, and support advertising features where applicable.

Types of Technologies

• Essential technologies that support site operation and checkout.
• Preference technologies that remember certain website settings.
• Analytics technologies that help understand website performance.
• Advertising technologies where relevant features are enabled and permitted.

Certain cookies may be placed by third-party providers whose features are integrated with our website. Their availability and operation depend on the services actually used.

You may be able to manage certain cookies through available website consent or privacy-preference controls. Browser settings may also allow you to block or delete some cookies, although doing so can affect website functionality.

Where legally required, non-essential technologies should be subject to applicable consent or preference choices.

Personal information may be disclosed to providers and partners that support the operation of our store and the services requested by customers.

• E-commerce hosting and store technology providers.
• Payment processors and transaction service providers.
• Warehousing, fulfillment, and shipping partners.
• Customer service and communications systems.
• Analytics and website optimization providers.
• Marketing or advertising providers where applicable.

These disclosures may involve information needed for order processing, delivery, payment administration, customer assistance, website operation, or related purposes.

We may also disclose information where reasonably necessary to comply with applicable law, respond to valid legal requests, protect rights and safety, or address suspected misuse of our services.

If a business reorganization, transfer, or similar transaction occurs, relevant information may be handled as permitted by applicable law.

Talunovi™ is operated by Guangzhou Ningpeng Sales Co., Ltd., based in China. Our online store may serve customers in other countries and regions.

Because our business operations, technical systems, and service providers may operate internationally, personal information may be accessed, stored, or processed outside your country of residence.

Data protection laws may differ between jurisdictions. Where applicable law requires specific safeguards for international processing or transfers, those requirements should be followed.

We retain personal information for periods reasonably necessary to fulfill the purposes described in this policy, including processing purchases, supporting customers, maintaining financial records, and addressing disputes or applicable legal duties.

Retention periods may differ depending on the type of information, its intended use, legal recordkeeping requirements, and the need to resolve outstanding transactions or claims.

When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements and technical capabilities.

Depending on your country or region, you may have privacy rights relating to the personal information we hold about you.

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion where applicable.
• Request restrictions on certain processing activities.
• Object to certain uses of personal information.
• Withdraw consent where processing depends on consent.
• Exercise applicable marketing or advertising privacy choices.
• Submit other requests recognized by applicable privacy laws.

To submit a privacy request, email service@meloriqa.com and describe the request.

We may need to verify your identity or request additional information before processing certain requests. Rights may be subject to lawful exceptions, and responses will follow applicable legal requirements.

We use reasonable organizational and technical measures intended to help protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

The systems and service providers involved in processing information may use additional security controls according to their respective operational responsibilities.

Nevertheless, no online platform, transmission method, or information storage system can guarantee absolute security.

Customers should take reasonable precautions to protect their own account credentials and avoid sharing sensitive authentication information through untrusted channels.

Children's Information

Our store is intended for general retail shopping and is not designed to knowingly collect children's personal information in violation of applicable law.

If a parent or guardian believes that personal information relating to a child has been provided inappropriately, they may contact us so the concern can be reviewed.

External Websites

Our website may contain links to third-party websites, services, or external resources. These services may operate under their own privacy policies and data-handling practices.

We encourage customers to review the privacy information of external services before providing personal information directly to them.

This Privacy Policy may be updated to reflect changes in our business practices, store technology, service providers, or applicable legal requirements.

When changes are made, the updated version will be published on this page. Additional notice may be provided where required by applicable law.

We encourage customers to revisit this policy periodically to understand how information related to their interactions with our store may be handled.